Decisioning Scientist
Job title: Decisioning Scientist
Company: hackajob
Job description: hackajob is a matching platform partnering with Natwest helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, click on Apply to set up your free profile. Choose Data Analyst or Data Scientist as a job title to be matched to this role when setting up your profile. Natwest’s vision is to use the best technology to meet the constantly evolving needs of their customers. With a broad spectrum of technology at their fingertips, they are working together to be at the forefront of innovation. But they know that technology alone isn’t the answer; it’s the people behind the technology who have the power to transform. Job description Join Natwest as a Decisioning Scientist You’ll contribute to the design, development and delivery of a highly effective multi-channel customer contact communication strategy, through the intelligent and safe use of data Your work will make sure that they proactively meet their customer needs and provide a seamless, personalised engagement across all journeys It’s an opportunity to build strong relationships with a range of stakeholders and work in a collaborative and supportive environment They’re offering this role at associate vice president level What you’ll do As a Decisioning Scientist, you’ll be providing high-quality customer decisioning capability, supporting the end-to-end development cycle delivering timely, tailored and personalised content in any channel. You’ll collaborate with others to define and deploy a range of next best action (NBA) propositions within out decisioning capability. And, you’ll deliver these propositions across the full lifecycle of development, including opportunity analysis, design, implementation, execution and evaluation. In addition, you’ll be: Partnering with relevant business areas, using data to optimise the customer contact strategy and maintain a positive working relationship Exploring data within a range of analytical tools and undertaking insight analysis to identify and design high impact NBA customer propositions Performing data extraction, storage, manipulation, processing and analysis and managing multiple deliveries concurrently Understanding and review the performance of NBA propositions and making recommendations and refinements to improve the customer contact solution Building and deploying NBA propositions into live customer facing channel environments through their decisioning capability The skills you’ll need You’ll need to be educated to degree level in a numerate discipline or have equivalent, practical experience in an analysis related field. You’ll also need hands on experience with Pega, or an equivalent decisioning capability, and you’ll have an awareness of the Adobe Web Analytics toolset. You’ll also demonstrate: Good understanding of analytical or database querying software, data visualisation software, big data environments or using cloud environments for the analysis for customer propositions Experience of articulating and translating business questions using statistical or analytical techniques Good stakeholder management skills and an effective communicator, both verbal and written Experience of managing risks
Expected salary:
Location: Bangalore, Karnataka
Job date: Wed, 27 Mar 2024 23:27:49 GMT
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