Helpdesk Administrator – Wakefield Up to £32,000
Job title: Helpdesk Administrator – Wakefield Up to £32,000
Company: COREcruitment
Job description: COREcruitment is working with a Facilities Management company who are based all over the UK. They are looking for a Helpdesk Administrator to join the team in Wakefield. You must come from a similar background and experience within buildings and property.Key Responsibilities:
- Oversee the system as a key user, managing records, reactive, and reporting.
- Ensure prompt handling of calls and emails, maintaining timely communication.
- Assign correct priority and engineer to all reactive requests on the helpdesk.
- Facilitate communication between the Facilities Team and end users throughout the lifecycle of reactive jobs.
- Collaborate with Lead Engineer and Ops Manager to uphold service quality standards.
- Manage timesheets and expenses on a weekly basis when Contract Support is unavailable.
- Establish and nurture relationships with internal and external stakeholders.
- Participate in relevant training sessions to support personal and professional development.
- Assist Contract Support in preparing the monthly customer report.
If you are keen to discuss the details further, please contact Sophie Book on sophie@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks – Facebook, Twitter, LinkedIn and Instagram
Expected salary: £32000 per year
Location: Wakefield
Job date: Tue, 14 May 2024 22:10:25 GMT
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